Registration of Partner's Customer

Partners can complete customer registration process on VNG Cloud portal for the purpose of:

• Officially confirm partner’s customer (after being approved by VNG Cloud)

• Manage customer’s credits, price lists

• Manage revenue according to customer registration

Step 1: Select menu -> “Account”

Screen displayed as below:

Step 2: Register customer account

• Select “Add a customer account”

• Fill in the information as required below

• • Email address: Customer’s email address

  • Common name: Customer’s common name for reminding purpose of managing users

  • Your role: User’s role with regard to this customer, system is being set as the default “Partner” to classify other roles inside the system

• Select “Add a customer” to add the next customer to the input form

• Select “Add” to add customer to the system

• After successfully adding customer on Partner portal, a requirement will be sent to customer’s email in order to confirm to be partner’s customer

• After customer’s confirmation step, this requirement will be forwarded to VNG Cloud to approve in case this customer is not currently a VNG Cloud’s customer

• After partner’s customer is approved, the status will be changed to “Approved”

Note:

• Email added must be service account existing in VNG Cloud system (registered account) and satisfy the following requirements:

• • Account added does not currently have credit balance

  • Account added is not currently using VNG Cloud’s services

  • Account added is not currently offered VNG Cloud’s discounts

  • Not currently using POC service from VNG Cloud

  • Account added must be prepaid account